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Hello there wally114. If you want in order to procedure the payment, the mandatory verification files should be sent by you. Remember to go on and send them at your convenience, allow us to know and We are going to Make sure you advocate with your behalf and increase the process.
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Hi there hawaiianlika. Thank you for your personal assessment. We have now adress the issue Together with the department in cost. They educated us that the account continues to be confirmed correctly along with your payment continues to be scheduled to be sent nowadays.
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The participant's been billed through the casino as most likely someone used his card to deposit and Participate in there. The complaint was fixed as the individual using the player's card refunded him his cash.
We do really need to verify your account to make certain we're sending The cash to the right individual. That is a protection measure to shield the client and our casino.
The bonuses are issued so gamers have an improved chance to earn, and in your circumstance you did. The promotions Conditions and terms are always noticeable within the marketing, for our prospects to evaluation and either claim the marketing or not.
Hello Jeffdavies2981. We do show you have already been given your payment and confirmed acquiring it. We've been sorry that the method took so extended, in occasion it had been a concern With all the processor not being able to find the account quantity you furnished and so returning the cash to us.
Totally unwanted and preposterous at this time I actually don’t understand why they let me hold out this very long then nonetheless require me to anything.
We benefit your suggestions and so are in this article to address any queries or considerations you will have. Our dedication to the gratification is unwavering, and we are devoted to continuously strengthening our services to fulfill your anticipations.
Our adherence to thorough duckystar verification methods, as outlined in Area five.1 of our conditions and terms, is built to shield our gamers along with the integrity of our System.
Hi Siegeljesse. Thanks on your suggestions. Our program acknowledges players as skilled gamers and we're struggling to make any alterations to it. Our casino is usually bringing in new games and we have been in continuous advancement of our processes.